Implementation of real-time environmental data collection and management systems requires a variety of expertise.  TriLynx implements systems in partnership with other industry experts as needed, while recognizing each client’s ability to provide resources for implementations.  For example, TriLynx partners with others to install hardware in the field, allowing TriLynx resources to focus on installing and configuring the NovaStar5 base station and integrating the software with a client’s system.  Contact TriLynx sales to discuss hiring TriLynx for any of these services:

System Design

TriLynx offers comprehensive services to support the ingest of environmental data from remote monitoring systems (radio receivers, decoders, IP serial, FTP, Web services, SQL Queries).   TriLynx designs and configures dual platform, redundant architectures for the deployment of NovaStar5 and is able to design and implement custom Google-based map displays of real-time information.

NovaStar5 Implemention

TriLynx offers services to install and configure new NovaStar5 implementations.  TriLynx can support end-user configuration or we can deliver turn-key systems by conducting factory setup. TriLynx can define new systems from scratch or import site and sensor information from existing databases and spreadsheets.

A typical installation involves the following tasks:

  • Configuration of one or more computers to run NovaStar5
  • Installation and configuration of NovaStar5 software and database
  • Configuration of stations, sensors, and other data in the NovaStar5 database
  • Configuration of data collection from various sources, including ALERT, ALERT2, 2-way radio telemetry, GOES, commercial satellite telemetry, cellular telemetry, FTP, Web services, etc.
  • Configuration of alarms and notifications
  • Configuration of statistical reporting to summarize performance of ALERT2 remote sites, repeater loading, and radio path reliability

Set-up of Virtual Servers

TriLynx can install and configure NovaStar5 on a virtual server operated at your facility or outsourced to a server farm. Virtual servers increase system reliability by providing a physically separate data collection platform. Data is typically transferred from your receiver/decoder using a serial to IP network device.

System Integration

The NovaStar5 system provides opportunities for integration with an organization’s business processes, for example:

  • Customized reports
  • Data export using standardized formats such as SHEF
  • Data export to modeling systems including HEC and NWS
  • Data use for other purposes such as enterprise dashboards or modeling
  • Enhanced communications within an organization
  • Data export to public-facing websites and data products

TriLynx is committed to ensuring that the NovaStar5 system can be integrated with client systems, using open data standards where possible.  Enhancements to NovaStar5 are typically integrated with the base product and become available to all clients .  TriLynx will also help clients develop custom tools outside of the NovaStar5 base product.  Contact TriLynx if you have technical questions about how NovaStar5 can be integrated with your system and business processes.

Training

TriLynx offers training to educate clients about using the NovaStar5 software system and maintaining data networks.  Training can be provided on-site, in the TriLynx offices, or remotely via webinar software.  Inquire about training that meets your needs at the location of your choice.

Support

Purchasing a NovaStar5 system and paying for annual maintenance entitles clients to a normal level of support, including troubleshooting software bugs and system incompatibilities.  Annual product updates are also included in the standard support agreement.

Support for data networks and client configurations is typically provided by our partners who have implemented and support client systems.  However, we work closely with our industry partners and clients to ensure that the NovaStar5 system is functioning as intended.

Custom Software Development

In addition to implementing NovaStar5 systems, TriLynx is able to provide custom software development services including database design and software development for web and cloud solutions. Our expertise with real-time and historical data management and analysis ensures that clients are provided with solutions that meet their needs. We are also able to provide solutions involving software and hardware integration and communications.

Tabletop Storm Event Simulations

TriLynx is rolling out a new service: the tabletop storm event simulation for emergency management preparedness. This service allows an entity to simulate a historical storm event in conjunction with the NovaStar system, providing insight to the real-time response of your emergency management personnel which will bring confidence to your entire system’s functionality in the event of an emergency.

This involves creating a simulation dataset for precipitation, water level, and other sensors and loading the data into NovaStar. The resulting data displays, alarms, and other results over the course of the simulation can be used to evaluate the system and emergency response plans. The simulation approach is customized based on system configuration.

Contact TriLynx sales to discuss hiring TriLynx for any of these services.